Frequently Asked Questions (FAQ)

Welcome to our FAQ section! Here you’ll find answers to the most common questions about our WordPress plugins, licensing, support, payments, and more.

1. General Questions

What type of plugins do you offer?

We create premium WordPress plugins focused on performance, security, automation, and user-experience enhancement. All plugins are built to be lightweight, regularly updated, and optimized for real-world business needs.

Are your plugins beginner-friendly?

Yes. All plugins include simple interfaces, step-by-step setup guides, and clear documentation so anyone—from beginners to experts—can use them with ease.

Do your plugins work with all WordPress themes and builders?

Yes, our plugins are built to work with all major themes and page builders (Elementor, Divi, Gutenberg, Oxygen, Bricks, etc.) unless otherwise stated.

2. Licensing & Usage

How many websites can I use the plugin on?

This depends on the license you choose. We offer:

Single-Site License
3-Site License
Unlimited Sites License

Each product page clearly mentions what’s included.

Do I get lifetime updates?

Yes. All purchases include lifetime updates, unless the plugin states otherwise.

Do I need to renew my license?

No renewal is required. You pay once and receive updates forever.

3. Installation & Compatibility

How do I install the plugin after purchase?

You’ll receive a ZIP file after checkout.

Go to WordPress Dashboard → Plugins → Add New
Click Upload Plugin
Upload the ZIP file
Install and activate

Are the plugins compatible with the latest WordPress and PHP versions?

Yes. We continuously update and test all plugins with the latest WordPress and PHP releases.

What if a plugin conflicts with another plugin or theme?

Conflicts are rare, but if they occur, our support team will assist you in identifying and resolving the issue quickly.

4. Payments & Refunds

What payment methods do you accept?

We accept major payment methods including credit/debit cards, PayPal, Stripe, and local payment gateways (when available).

Do you offer refunds?

Yes. We offer a 14-day money-back guarantee if the plugin doesn’t work as described and our support team cannot resolve the issue.

5. Support

Do you offer customer support?

Absolutely! Each purchase includes 1-on-1 customer support for installation, setup, bug fixes, and general questions.

How can I contact support?

You can reach support through:

The support form on our website
Email
Your account dashboard (Support Tickets section)

Do you offer custom plugin modifications?

Yes. If you need custom features or enhancements, we can provide a quote based on your requirements.

6. Updates & Security

How often are plugins updated?

We release updates regularly to ensure compatibility, improved features, and security patches.

Are your plugins secure?

Yes. Every plugin is developed following WordPress standards, security best practices, and regular vulnerability checks.

7. Account & Downloading

Where can I download my purchased plugins?

After purchasing, you can download them at any time from your Account → Downloads page.

What if I lose my plugin file?

No problem—you can re-download it anytime from your account.

8. Pre-Purchase Questions

Can I try a plugin before purchasing?

Some plugins include live demos or demo dashboards. Check the product page for details.

Can I request a new plugin or feature?

Yes! We regularly build new plugins based on customer suggestions. Feel free to submit your idea.