Refund Policy

At Vibestellar, we want you to be fully satisfied with your purchase. Our WordPress plugins are designed to deliver reliable performance, but because they are digital products, certain limitations apply to refunds.

Eligibility for Refunds

We offer refunds under the following conditions:

• The plugin does not work as described on our website.
• The plugin has a technical issue that cannot be resolved by our support team.
• The wrong product was accidentally purchased.

Refunds will not be issued in the following cases:

• You no longer want the product or purchased it by mistake.
• The plugin is incompatible due to outdated WordPress, themes, or third-party plugins.
• You purchased the plugin without reading the product description or requirements.
• The license key has already been activated and used.

Refund Window

Refund requests must be submitted within 14 days of the original purchase date. After this period, we cannot offer a refund.

Refund Process

To request a refund, please contact our support team at support@[yourdomain].com with your order number and a clear explanation of the issue. We will review your request and respond within 3–5 business days.

If approved, the refund will be processed to your original payment method. Depending on your bank or card provider, it may take several business days for the funds to appear.

Support Commitment

Before a refund is granted, we may ask you to allow our support team to help resolve any issues you are experiencing. Most problems can be fixed quickly with proper troubleshooting.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.